Privacy Policy

Effective Date: 23 July 2026

SmartSignage Limited ("SmartSignage", "we", "our", or "us") is committed to protecting the privacy and personal information of our customers, partners, website visitors, and users of our products and services.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you access our website, applications, digital platforms, or use any of our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

SmartSignage Limited is a technology company providing digital signage solutions, smart advertising platforms, regulatory technology (RegTech), GIS mapping, software development, cloud services, digital asset management, consultancy, training, and related technology services.

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Full Name
  • Company or Organization Name
  • Email Address
  • Telephone Number
  • Billing Address
  • Business Address
  • Job Title
  • Payment Information (processed securely through approved payment providers)
  • Government-issued information where required for regulatory services

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Date and Time of Access
  • Pages Visited
  • Referring Website
  • Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

  • Provide our products and services
  • Create and manage customer accounts
  • Process payments securely
  • Deliver software and digital platforms
  • Respond to enquiries and support requests
  • Communicate service updates
  • Improve website performance and user experience
  • Conduct analytics and research
  • Prevent fraud and enhance security
  • Comply with legal and regulatory obligations

4. Payment Information

Payments made through our website are processed by trusted third-party payment providers, including Paystack and other approved payment gateways.

SmartSignage Limited does not store your full debit or credit card details on its servers. Payment processing is governed by the privacy and security policies of the applicable payment service provider.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance security
  • Deliver a better user experience

You may configure your browser to reject or remove cookies; however, doing so may affect certain website features.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information only where necessary to:

  • Payment service providers
  • Cloud hosting providers
  • Technology partners
  • Professional advisers
  • Government agencies or regulators where required by law
  • Law enforcement authorities pursuant to lawful requests

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

7. Data Security

We implement appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

These measures include:

  • Secure servers
  • Encryption where appropriate
  • Access controls
  • Authentication mechanisms
  • Regular security monitoring
  • System backups
  • Network protection measures

While we strive to safeguard your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where legally permissible
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request restriction of processing
  • Request a copy of your personal information in a portable format
  • Lodge a complaint with the appropriate data protection authority

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our services are not directed at children under the age of 18 unless specifically provided through authorized educational or institutional programmes with appropriate consent.

We do not knowingly collect personal information from children without lawful authorization.

11. International Data Transfers

Where our services involve cloud infrastructure or international technology providers, your information may be processed outside Nigeria.

In such cases, SmartSignage Limited will take reasonable steps to ensure that appropriate safeguards are implemented to protect your personal information in accordance with applicable data protection laws.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

SmartSignage Limited may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or regulatory requirements.

The latest version will always be published on our website with the revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or the way we process your personal information, please contact us:

SmartSignage Limited

Website: www.smartsignage.space

Email: info@smartsignage.space

Phone: +234 803 753 8126; +234 803 507 1314

Business Address: Delta State Innovation Hub #1 DBS Road Asaba, Delta State Nigeria

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act, 2023 (NDPA) and any other applicable data protection regulations.

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.